GM Office Intern

• Assist in gathering and documenting business requirements from stakeholders.

• Support the analysis of processes, workflows, and systems to identify improvement opportunities.

• Conduct research, benchmarking, and market analysis to support business cases.

• Prepare and maintain clear documentation, such as requirement specifications, process maps, and user stories.

• Assist in creating reports, dashboards, and presentations for management and project teams.

• Support testing and validation of new features, products, or system enhancements.

• Collaborate with the sales, operation team, and other stakeholders to ensure smooth project execution.

• Support analysis of the customer journey from onboarding to adoption, engagement, and feedback.

• Assist in gathering and structuring customer feedback to identify recurring themes, pain points, and improvement opportunities.

• Help document customer touchpoints and work with the CS team to improve customer experience.

• A uni student or fresh grad in Business, Engineering, Communications, or similar.

• Loves organizing, planning, and making sure stuff gets done.

• Can write and speak clearly in Thai + English.

• Comfortable with Google Docs, PowerPoint, or anything that gets the job done.

• Doesn’t panic in a fast-paced environment — thrives in it.

• Wants to learn how a tech company is actually run.

• Front-row seat to the action – sit in on high-stakes meetings and major decisions.

• Hands-on experience running live projects that make a real impact.

• Direct mentorship from the General Manager.

• Networking with leaders, partners, and industry players.

• A real chance to prove yourself and land future opportunities.