Business Analys Intern

  • We are seeking a motivated and detail-oriented Business Analyst Intern to join our team. This role is ideal for students or recent graduates who are eager to gain hands-on experience in analyzing business processes, gathering requirements, and supporting data-driven decision-making. You will work closely with cross-functional teams including sales, product, operations, and customer success to help translate business needs into actionable insights and solutions.

  • • Assist in gathering and documenting business requirements from stakeholders.

    • Support the analysis of processes, workflows, and systems to identify improvement opportunities.

    • Conduct research, benchmarking, and market analysis to support business cases.

    • Prepare and maintain clear documentation, such as requirement specifications, process maps, and user stories.

    • Assist in creating reports, dashboards, and presentations for management and project teams.

    • Support testing and validation of new features, products, or system enhancements.

    • Collaborate with the sales, operation team, and other stakeholders to ensure smooth project execution.

    • Support analysis of the customer journey from onboarding to adoption, engagement, and feedback.

    • Assist in gathering and structuring customer feedback to identify recurring themes, pain points, and improvement opportunities.

    • Help document customer touchpoints and work with the CS team to improve customer experience.

  • • Currently pursuing or recently completed a degree in Business, Information Systems, Data Analytics, Engineering, or related field.

    • Excellent communication and interpersonal skills.

    • Ability to work independently as well as collaboratively in a team environment.

    • Strong research, analytical, problem-solving, and critical thinking skills.

    • Basic understanding of business analysis methods, process mapping, or requirement gathering.

    • Proficiency in Microsoft Office (Excel, PowerPoint, Docs).

    • Familiarity with tools such as JIRA, Confluence, SQL, Tableau, Power BI (a plus but not required).

  • • Hands-on experience in business analysis and digital transformation projects.

    • Exposure to real-world problem solving and decision-making in a fast-paced environment.

    • Mentorship from experienced professionals in business, product, and technology.

    • Opportunity to contribute to meaningful projects with direct business impact.

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